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Kbase P103313: Fathom Management: HTTP ERROR: 500 Internal Server Error
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   03/11/2008
Status: Verified

SYMPTOM(s):

Database Index Activity link is broken both for Writes and Reads

HTTP ERROR: 500 Internal Server Error RequestURI=/database/dbindexiodetail.jsp

Database Record Activity link is broken both for Writes and Reads

HTTP ERROR: 500 Internal Server Error RequestURI=/database/dbdataiodetail.jsp

500 Internal Server Error returned for Database Storage Area page Application Data Areas

The .jsp page is present under <fathominstalldir>/web/database folder

HTTP ERROR: 500 only happens with remote scripted databases

HTTP ERROR: 500 only happens when Fathom host and remote container are different Progress verions.

FACT(s) (Environment):

Fathom Management 3.X
All Supported Operating Systems

CAUSE:

The problem is in the multiple schema support. The schema look up in Fathom is not version specific. We therefore maintain v9 database and v10 database schema. For example, this error results when we were trying to use the Fathom v10 schema on a v9 remote scripted database.

FIX:

Upgrade to Fathom Management 3.1A02 and OpenEdge 10.1A02