Kbase P116680: Fathom returns error (9802) when threshold is set on appserver or webspeed log files
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/16/2009 |
|
Status: Unverified
SYMPTOM(s):
Error 9802 when monitoring appserver or webspeed log files
Fathom is not able to monitor unified broker log files when rotating feature is enabled
LogFileNotFound: <name of file being monitored> was not found. (9802)
Size threshold set on appserver log files
FACT(s) (Environment):
OpenEdge 10.1x
Fathom Management 3.1A
OpenEdge Management 3.1x
CAUSE:
Bug# OE00129357
FIX:
Upgrade to OpenEdge Management 3.1C01 and OpenEdge 10.1C01 or later.
If you are monitoring remote sites, then these remote sites have to be upgrade to 10.1C01+