Kbase P116605: Installation to a network drive fails with error "GetLastError: The system could not find the file s
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/23/2009 |
|
Status: Unverified
SYMPTOM(s):
Installing Progress to a network drive
Installation fails at +/- 43%
GetLastError: The system could not find the file specified "<X:\InstallDir>\webinstall\webclient\web_image\autorun.inf"
Installation process quits once the error is cleared
Installation succeeds when using a local disk, such as C:\
FileMon monitoring SETUP.EXE shows the following information:
163273 <Time> SETUP.EXE:<PID> CREATE <X:\InstallDir>\webinstall\webclient\web_image\autorun.inf ACCESS DENIED <Domain>\<Username>
...
163275 <Time> SETUP.EXE:<PID> OPEN <X:\InstallDir>\webinstall\webclient\web_image\autorun.inf NOT FOUND Options: Open Access: All
User has full access to the installation folder
FACT(s) (Environment):
Windows
OpenEdge 10.x
CAUSE:
AntiVirus software has a rule configured that prevents *.INF files from being created on network drives, hence the ACCESS DENIED message when SETUP.EXE attempts to CREATE the file
FIX:
Change/remove the rule in the AntiVirus software