Kbase P116602: Progress or Realtime Knowledge Center is inaccessable from the splash/entry page
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
30/08/2006 |
|
Status: Verified
SYMPTOM(s):
Stuck on the Knowledge Center splash page and/or entry page
Cannot access the Progress or RealTime Knowledge Center from the entry page, http://progress.atgnow.com/esprogress/Login.jsp
Knowledge Center does not come up after correct product line is selected
Pressing the Enter button keeps user on the entry page
Using Microsoft Internet Explorer
CAUSE:
Cookies are blocked in Internet browser. Cookies must be enabled in the web browser in order to access the Knowledge Center. To Review your cookie settings, go to select Tools | Internet Options from the browser menu and click on the Privacy tab. The highest setting is Block All Cookies.
FIX:
To enable all cookies, go to select Tools | Internet Options from the browser menu and click on the Privacy tab. Adjust the setting to High or lower.