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Kbase P115913: Error 5893 when calling the CrystalRuntime.Application after installing Crystal Reports Professional
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   23/04/2010
Status: Verified

SYMPTOM(s):

Using the Crystal Reports ActiveX Report Designer Component (RDC) to access reports via 4GL

Error 5893 generated at the CREATE statement:

CREATE "CrystalRuntime.Application" chApplication.

The automation server for CrystalRuntime.Application is not registered properly.
Please reinstall this server or try registering it again. (5893)

FACT(s) (Environment):

Crystal Reports Professional edition has been installed
File CRAXDRT9.DLL / CRAXDRT.DLL is not present in its default location:

C:\Program Files\Crystal Decisions\Report Designer Component\CRAXDRT9.DLL - Crystal 9
C:\Program Files\Common Files\Crystal Decisions\2.5\Bin\CRAXDRT.DLL - Crystal 10
C:\Program Files\Common Files\Business Objects\3.0\Bin\CRAXDRT.DLL - Crystal XI
Same code works on another machine with Crystal Reports Developer installed
Progress 9.1E
OpenEdge 10.x
Windows
Crystal Reports 9
Crystal Reports 10
Crystal Reports 11 (XI)

CAUSE:

The files that make up the COM Report Designer Component (RDC) are not included in Crystal Reports Professional edition

FIX:

To utilize the COM Report Designer Component (RDC), one of the following product editions is required:

Crystal 9 / 10
Crystal Reports Developer
Crystal Reports Advanced Developer

Crystal XI
Crystal Reports Developer
Crystal Reports Server