Kbase P113165: WebSpeed messenger cgiip.exe can not be accessed using IIS 6.0 returning HTTP error 500 or 404
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
09/09/2009 |
|
Status: Verified
SYMPTOM(s):
WebSpeed messenger cgiip.exe can not be accessed using IIS 6.0 returning HTTP error 500 or 404
Using Windows authentication on IIS 6.0 (without anonymous access) access fails with http error 500
IIS W3SVC1 log file contains internal error codes: Protocol Status 500, Protocol Substatus 0, Win32 Status 87
Using anonymous access fails with http error 404
IIS W3SVC1 log file contains internal error codes: Protocol Status 403, Protocol Substatus 19, Win32 Status 1314
FACT(s) (Environment):
WebSpeed messenger wsisa.dll works fine
All permissions are being set correctly for the Progress OpenEdge installation and working directory
Windows Server 2003
OpenEdge 10.x
WebSpeed 3.1x
CAUSE:
Local Security Policy settings for "Adjust memory quotas for a process" missing NETWORK SERVICE account
FIX:
Add NETWORK SERVICE account in the Local Security Policy, User Right Assignment, Adjust memory quotas for a process.
1. Go to Control Panel -> Administrative tools -> Local Security Policy -> Local Policies -> User Rights Assignment
2. Select Adjust memory quotas for a process, look up the users that have this right, add Network Service account.