Kbase P107086: Getting InstallShield error -5011 0x80020006 when installing OE10.x due to IIS registry entry check
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/3/2010 |
|
Status: Verified
SYMPTOM(s):
Getting InstallShield error -5011 0x80020006 when installing OE10.x due to IIS registry entry check
Error -5011 when installing OpenEdge 10.1
An error (-5011 : 0x80020006) has occurred while running the setup
The hex number listed is exactly 0x80020006
Internet Explorer 6
Error Code: -5011 : 0x80020006
Error Information:
>SetupDLL\SetupDLL.cpp (524)
pAPP:OpenEdge
PVENDOR:PSC
PGUID:B2E23C1B-E238-4053-B384-BACBFF4138F1
$7.1.100.1248
@Windows XP Service Pack 2 (2600) IE 6.0.2900.2180
Internet Explorer 7
Error Code: -5011 : 0x80020006
Error Information:
>SetupDLL\SetupDLL.cpp (524)
pAPP:OpenEdge
PVENDOR:PSC
PGUID:B2E23C1B-E238-4053-B384-BACBFF4138F1
$7.1.100.1248
@Windows Service Pack 2 (3790) IE 7.0.6000.16544
FACT(s) (Environment):
Windows
OpenEdge 10.x
CAUSE:
This is an issue with the installation of IIS. The setup is failing when trying to determine the required IIS information.
FIX:
Create the following registry keys manually and change the paths as appropriate:
BACKUP / EXPORT the registry before making any changes.
NOTE: The version of Progress may vary. Therefore make sure you replace 10.X to the current version of OpenEdge being installed in uppercase letter.
[HKEY_LOCAL_MACHINE\SOFTWARE\PSC\Progress\10.X]
"installPath"="C:\OpenEdge\DLC"
"CGIScriptPath"="C:\Inetpub\Scripts"
"DocRootPath"="c:\inetpub\wwwroot"
"WebServerBitMask"=dword:00000006
"WorkPath"="C:\OpenEdge\WRK"
When running OpenEdge 32-bit on a 64-bit Windows system, use the following registry keys instead:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\Progress\10.X]
"installPath"="C:\OpenEdge"
"CGIScriptPath"="C:\Inetpub\Scripts"
"DocRootPath"="c:\inetpub\wwwroot"
"WebServerBitMask"=dword:00000006
"WorkPath"="C:\OpenEdge\WRK"
Then re-run the installation.