Kbase P112327: HP-UX, Error: Install of SonicMQ failed enabling remote monitoring on Fathom machine
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
5/19/2009 |
|
Status: Verified
SYMPTOM(s):
Error Install of SonicMQ failed running fmconfig -enable on Fathom machine
Setup.product.install, com.installshield.product.service.product.PureJavaProductServiceImpl$Installer, err, java.lang.NullPointerException java.lang.NullPointerException
ERROR: Install of SonicMQ failed.
silent.log entry in SonicMQ directory shows:
Writing product properties
ERROR: in Configuration Process
Configuration directory missing.
ERROR: Installation encountered errors.
Remote monitoring does not get enabled
java version "1.3.1.02"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1.02-011206
Java HotSpot(TM) Server VM (build 1.3.1 1.3.1.02-JPSE_1.3.1.02_20011206 mixed mode)
smqinstall.log, smqinstall.err vpd.properties MFConfigurationElements.xsd are not created in the $FATHOM/sonicMQ directory
FACT(s) (Environment):
Fathom Management 3.0A
HP-UX 11i
CAUSE:
Bug# 20030502-016
CAUSE:
This appears to be an issue in the Sonic Layers, further supported by the fact that when instructed a whole set of needed files cannot be found at all when earlier versions of JDK 1.3.1 are in use.
FIX:
The following steps outline the necessity to upgrade the java version, ensure all traces of the previous failed remote monitoring are removed and then start again.
1.) Download and install the java 1.3.1.13 (or later)
The 1.3.1 JDK (or JRE) for HP-UX 11.0/11.11/11i can be downloaded from <http://www.hp.com/products1/unix/java>
HP-UX patches required to run Java can be reviewed at <http://h18012.www1.hp.com/java/patches/index.html>
2.) Edit the $DLC/bin/java_env under the section "HP-UX" so that Progress is pointing to the correct java version install
3.) Ensure a clean install from scratch of the remote monitoring; as root userid:
proenv -> fmconfig -disable
All the following files listed below will not be found, they are included it for completeness. The fact is that they /should/ be there, which can be checked at the end.
cd to $FATHOM/SonicMQ
- run uninstall.sh or uninstall.bat
cd to $FATHOM
- delete the SonicMQ directory
- delete smqinstall.log, smqinstall.err and SonicMQ.ini
cd to $WORKDIR
- delete MFConfigurationElements.xsd, Fathom1.FathomAdminserver1.log
Search the whole machine for "vpd.properties", if found delete it:
find / -name vpd.properties -print 2> /dev
ull
4) Enable remote monitoring on the Fathom Management server:
proenv -> fmconfig -enable [ -debug ]