Kbase P111330: Installation of WebClient deployed on non Windows web server fails with InstallShield errors
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/29/2005 |
|
Status: Unverified
FACT(s) (Environment):
OpenEdge 10.x
SYMPTOM(s):
Installation of WebClient deployed on non Windows web server fails with InstallShield errors
InstallShield error on the client: Error Code: -5005 : 0x8004d554
WebClient installation files deployed on Linux based web server
Error Code: -5005 : 0x8004d554
Error Information:
>Kernel\KernelMedia.cpp (94)
>SetupDLL\SetupDLL.cpp (1594)
pAPP:WebClient
PVENDOR:Progress Software Corp
PGUID:C1E8E879-1A98-4BFD-A909-C38A8C85D110
$7.1.100.1248WEB
@Windows XP Service Pack 2 (2600) IE 6.0.2900
CAUSE:
WebClient installation package file names are capitalized, therefore causing the
web server to fail finding the necessary files. Files have been inappropriately copied,
or transfered to the Linux operating system.
FIX:
Make sure that the WebClient installation files are properly transferred to the Linux
(or other Unix based) deployment server. WebClient installation files are located in
the Windows OpenEdge installation directory, in subdirectories: webclient, web_image.
The file names and the letter capitalization must be preserved when files are transferred
to the non Windows machine, otherwise web server might fail to find required files as
written in the webclient.htm file.