Kbase P111108: Cannot uninstall OpenEdge 10 after AdminService has been stopped
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
08/04/2010 |
|
Status: Verified
SYMPTOM(s):
Cannot uninstall OpenEdge 10 after AdminService has been stopped
DLL in use while uninstalling OpenEdge 10
Cannot continue uninstallation
The following files are busy and mmust be closed before uninstalling. Click Next to abort this uninstall
%DLC%\bin\procfg.dll
%DLC%\bin\environ.dl
Uninstall process reports that files are still in use
Attempting to uninstall OpenEdge 10
AdminService was running prior to the start of the uninstall process
AdminService was stopped before running the uninstall process
FACT(s) (Environment):
Windows
OpenEdge 10.x
OpenEdge 10.0x
OpenEdge 10.1A
OpenEdge Category: Installation
CAUSE:
Bug# OE00102555
FIX:
Choose on of the following:
Option #1
Set the AdminService to Manual
Reboot the PC
Restart the uninstall process
Option #2
Use a third-party tool such as Process Explorer to identify which process is using the file and then kill the process.
Process Explorer can be found at: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Option #3
Uninstall OpenEdge manually, as per solution 18709