Kbase P110696: Fathom SNMP Alert fails to fire with java.lang.NullPointerException error in ads0.exp
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
20/01/2010 |
|
Status: Unverified
SYMPTOM(s):
Fathom SNMP Alert fails to fire.
Error in admserv.log file
[*UnexpectedError*] * recorded as exception #1 in file ads0.exp.
java.lang.NullPointerException
Message (throw): Error polling resource.
Message (excp): null
Stack Trace: java.lang.NullPointerException at com.progress.isq.ipqos.action.SnmpTrapAction.doWork(SnmpTrapAction.java:130)
FACT(s) (Environment):
Fathom Management 3.0A
CHANGE:
Applied Fathom Service Pack to Fathom 3.0A install
CAUSE:
Bug# OE00123468
FIX:
No fix at this time.
As a workaround, remove the Fathom Service Pack and run with Fathom 3.0A FCS.