Consultor Eletrônico



Kbase P107123: AdminServer may hang during start or stop if NFS drive not available
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   11/24/2008
Status: Verified

SYMPTOM(s):

AdminServer may hang during start or stop if NFS drive not available

AdminServer hangs during start

AdminServer hangs during shutdown

FACT(s) (Environment):

UNIX
Progress/OpenEdge Product Family

CAUSE:

The AdminServer may require a sync from the operating system to make sure files are up to date for some operations.

The sync operation may block waiting on the stale NFS file handle.

The NFS mount may be configured for a timeout value which may allow the original command to resume.
Depending on how the NFS is configured it may not resume at all until the NFS mount is functional again.

FIX:

Review the NFS configuration and mount options to see if there are timeouts which can be set to reduce the duration a process will wait if a stale NFS handle is detected.