Kbase P99785: CommitSharedFiles warning message appears after installing on Citrix 2003 server.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
20/07/2005 |
|
Status: Unverified
FACT(s) (Environment):
Citrix MetaFrame XP for Windows NT 4.0 Terminal Server
Progress 9.1D
SYMPTOM(s):
CommitSharedFiles message after installation completes.
Installing Progress on Citrix 2003 server
Installation performed by local administrator
Installation performed using Windows Add and Remove Programs menu.
Only local administrator able to run Progress program after install.
CAUSE:
A previous Progress installation of the same version was not completely removed from the registry. The previous installation had not followed the vendor's specification for directory naming and had to be removed.
FIX:
To correct the problem, follow the steps below:
1. Remove the current installation using Windows Add and Remove Programs menu.
2. Run regedt32 from Windows Start>Run menu.
3. Check for all instances of the previous and current installations.
4. Remove all instances in the registry.
5. Reboot the server, if possible.
6. Reinstall Progress.