Kbase P103653: AdminServer crashes after installing Fathom for Management on IBM AIX
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
4/27/2005 |
|
Status: Unverified
FACT(s) (Environment):
IBM AIX 5.2
Progress 9.1D
Fathom Management 3.0A
SYMPTOM(s):
AdminServer crashes after installing Fathom for Management
After working with Fathom Console the adminserver suddenly dies
admserv.log file reads:
Exception for /alert/alertlist.jsp
java.lang.NullPointerException
at org.apache.jsp.alertlist_jsp._jspService(alertlist_jsp.java:174)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:204)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
...
ads0.exp reads:
Exception at : java.lang.ClassNotFoundException
Message (throw): ### Failed to find class com.progress.isq.ipqos.plugin.FathomPlugIn. ###
Message (excp): com.progress.isq.ipqos.plugin.FathomPlugIn
Stack Trace:
java.lang.ClassNotFoundException: com.progress.isq.ipqos.plugin.FathomPlugIn
at java.net.URLClassLoader.findClass(URLClassLoader.java(Compiled Code))
at java.lang.ClassLoader.loadClass(ClassLoader.java(Compiled Code))
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java(Compiled Code))
at java.lang.ClassLoader.loadClass(ClassLoader.java(Compiled Code))
at java.lang.Class.forName0(Native Method)
...
Using Progress 9.1D09
CAUSE:
The java version used with Progress installation was outdated
FIX:
Download and install latest 1.3.1 JVM from IBM.
If installing to a different directory than previous 1.3.X, please update $DLC/bin/java_env accordingly in order to point to a correct version of java.
After new JVM has been installed (and change to java_env's been made), please restart the AdminServer.