Consultor Eletrônico



Kbase P103079: Fathom dbagent crashed database after receiving CTRL_LOGOFF_EVENT
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   24/10/2008
Status: Verified

SYMPTOM(s):

Database crashes after dbagent shuts down

Dbagent shuts down due to CTRL_LOGOFF_EVENT

CTRL_LOGOFF_EVENT console event received. (9437)

Databases being started by AdminServer

Fathom dbagent process being started by script

dbagent -db /mypath/mydb -H host -S port

User who started the dbagent logs off the machine

FACT(s) (Environment):

Windows
All Supported Operating Systems
Fathom Management

CAUSE:

Fathom dbagent is not being started by AdminServer therefore shuts down when the CTRL_LOGOFF_EVENT is received. Due to locks, the database, which is started by the AdminServer, crashes.

FIX:

Configure the database agent to start under the AdminServer. When started by a Windows service, the process becomes immune to a user logging off the console.

Example:
In Progress Explorer, select the database in question and expand the tree
Under "defaultConfiguration" (or the appropriate Configuration in use) right-click: Properties
Select "Agent", check Autostart Monitoring Agent

After this change has been saved, the DLC/properties/conmgr.properties will show under the [configuration.<dbname>.defaultconfiguration] section:
monitored=true