Kbase P102703: online probkup freezes
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
22/04/2008 |
|
Status: Verified
FACT(s) (Environment):
All Supported Operating Systems
SYMPTOM(s):
online probkup freezes
Clients cannot do any updates during the Data backup phase
New client sessions can connect
No evidence of database corruption
CAUSE:
System logs show parallel evidence of system failure at the time that the probkup is run:
The previous system shutdown at <time> on <date>was unexpected.
dmio: Harddisk1 read error at block 46250247: status 0xc000000e
dmio: Disk Harddisk1 block <number> (mountpoint <letter>:): Uncorrectable read error
FIX:
Investigate hardware and disks.