Kbase P96154: Telnet and GUI sessions freeze intermittently when running Progress application
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/04/2009 |
|
Status: Unverified
SYMPTOM(s):
TinyTerm terminal emulator
Freezes began occurring on the system after WebSpeed Transaction Server was installed
Freezes do not stop when WebSpeed is stopped
WebSpeed application is unaffected
Telnet sessions freeze intermittently
GUI sessions freeze intermittently
Sessions resume after +/- 1 minute
Freeze does not affect all telnet sessions i.e. a user can have 3 sessions open at the same time but only one will freeze
No record locks seen in PROMON
No errors reported in the database and WebSpeed log files
Patches required by Progress when used on HP-UX are installed
FACT(s) (Environment):
HP-UX 11i 64-bit
Progress 9.1D
Windows NT 32 Intel/Windows 2000
CHANGE:
Upgraded to HP-UX 11i 64-bit
CHANGE:
Installed WebSpeed Transaction Server
CAUSE:
Insufficient memory available on the server. The database running on the server has been started with high values for memory-consuming startup parameters, such as -B and -s. The installation of WebSpeed Transaction Server took up a further +/- 160 MB of memory.
FIX:
1) Increase the amount of physical RAM available on the server
2) Tune the database startup parameters to reduce memory consumption