Kbase P96014: Progress Explorer fails to connect AdminServer reporting Java exception when using McAfee Firewall
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
3/19/2009 |
|
Status: Verified
SYMPTOM(s):
Progress Explorer fails to connect AdminServer reporting Java exception when using McAfee Firewall
Java exception reported on attempted connection from the Progress Explorer
java.rmi.server.ExportException
Message (excp): Unable to create remote reference; nested exception is:
java.rmi.server.ExportException: Listen failed on port: 0; nested exception is:
java.net.SocketException: Socket listen failed
Stack Trace: java.rmi.server.ExportException: Unable to create remote reference
Command utilities (asbman, nsman, etc.) invoked from PROENV work normally
PROADSV reports that AdminServer is alive
FACT(s) (Environment):
Progress 9.x
OpenEdge 10.x
Windows
CAUSE:
McAfee Firewall software installation prevents Java opening the ports required for the AdminServer connection
FIX:
Create a rule in McAfee Firewall that allows connections to the AdminServer.
- OR -
Uninstall the McAfee software package.
Ensure that all files and Registry entries associated with the McAfee software have been removed.
Reinstall McAfee.
Note that just disabling McAfee might not be enough, it has sometimes been seen that disabling McAfee doesn't stop the McAfee processes from running. You can confirm this by using the Process Explorer tool from Sysinternals .