Kbase P95383: Accessing WebSpeed application using wsisa.dll messenger fails with IIS 6
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
23/06/2005 |
|
Status: Verified
FACT(s) (Environment):
Windows 2003
IIS 6.0
WebSpeed 3.1D
SYMPTOM(s):
Trying to access the WebSpeed application fails with messenger error
WebSpeed Messenger Access Unsuccessful.
Unable to access NameServer NS1 at host on port 0, cs_status = -9000
Using wsisa.dll messenger
IIS using 'Enable anonymous access' and 'Integrated Windows authentication'
IIS using 'DefaultAppPool' for the 'scripts' virtual directory
CAUSE:
The exact cause is unknown at the time of this writing. However, it has been determined that the cause
is related to the inadequate permission settings for the "NT AUTHORITY\NETWORK SERVICE" account
being used for the IIS default application pools.
FIX:
1. Go to Control Panel -> Administrative Tools
2. Start the Internet Information Services (IIS) Manager console
3. Expand nodes to MachineName -> Application Pools
4. Create new application pool, adding its name and choosing the 'Use existing application pool as template' - 'DefaultAppPool'
5. Open the properties dialog box for the newly added application pool and choose 'Identity' tab
6. For the 'Predefined' option, choose 'Local System' from the combo-box and confirm the change
7. Navigate to the designated 'scripts' directory
8. Open the 'scripts' directory properties dialog box and locate the option 'Application pool:'
9. Choose the application pool created in steps 4 - 6 and confirm the change
10. Restart the 'IIS Admin Service' and 'World Wide Web Publishing Service' in the Control Panel -> Services