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Kbase P90787: AppServer 9.1D09 client gets disconnected with error 8091 when Fathom Managament is installed
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   10/16/2008
Status: Unverified

FACT(s) (Environment):

Progress 9.1D
Fathom for Management 2.1A
Fathom Management 3.0A

SYMPTOM(s):

AppServer client gets disconnected with error 8091

AppServer broker log displays error 8091

Error <errMsg> ... disconnecting client. (8091)

Error Unspecified Error ... disconnecting client. (8091)

Appserver Broker log sporadically displays error FSM error followed by a FATAL error

FSM ERROR: INVALID ACTION state= 6 event = 2 : FSM : action= 19 nextstate = 11
FATAL ERROR : (2) Protocol Error. (8121)


AppServer server log displays the following errors:

Connection failure for host <host_name> port <port> transport <transport_name>. (9407)

Application Server Shutdown. (5476)

Disconnecting from database <database>, user number <usernum>. (9545)

Error does not happen when Fathom Management is not installed

Progress is running on 9.1D09, service pack 09

collectStatsData=1 (performance data collection is set to true) is set within the ubroker.properties file for the AppServer broker

CAUSE:

Bug# 20040901-004

FIX:

Option 1: Upgrade to 9.1E01 or 10.1A or a later Service Pack of either realease.

Option 2: If upgrading is not possible the following workaround is available:

Add the following line for either the UBroker.AS setting or for each AppServer Broker in the ubroker.properties file.

collectStatsData=0

In order to have the AppServer Brokers make use of this property, the AppServer Brokers will need to be restarted.

EXAMPLE:

# Default properties for broker instances serving AppServers
#
[UBroker.AS]
operatingMode=State-reset
classMain=com.progress.ubroker.broker.ubroker
srvrExecFile=$DLC/bin/_proapsv
srvrStartupParam=
srvrMinPort=2002
srvrMaxPort=2202
defaultService=0
debuggerEnabled=0
portNumber=3090
4glSrcCompile=0
srvrStartupProc=
srvrShutdownProc=
srvrConnectProc=
srvrDisconnProc=
srvrActivateProc=
srvrDeactivateProc=
srvrStartupProcParam=
collectStatsData=0
description=AppServer Broker

# Sample AppServer Broker definition
#
[UBroker.AS.asbroker1]
srvrLogFile=$WRKDIR/asbroker1.server.log
brokerLogFile=$WRKDIR/asbroker1.broker.log
portNumber=3090
userName=
groupName=
defaultService=1
appserviceNameList=asbroker1
controllingNameServer=NS1
environment=asbroker1
collectStatsData=0
uuid=932.99.999.XXX:1ee77e:cf3bbe3d33:-8000
description=A sample AppServer setup for State-reset