Kbase P92089: WebClient unable to connect to their application after Microsoft updates to Windows 2003
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/9/2004 |
|
Status: Unverified
FACT(s) (Environment):
Windows 2003
Progress 9.1D
IIS 6.0
SYMPTOM(s):
WebClient unable to connect to their application after Microsoft updates.
404 error - file not found
Unable to communicate with AIA. The Web Server returned an HTTP status code of . (9328)
Error 5468 with the WebClient connecting the AppServer through the AIA
Error in ServletExecNative.log indicating a failure to start the servlet.
ServletExec: Init failed, code = 2<br>java.io.FileNotFoundException: C:\Program Files\New Atlanta\ServletExec ISAPI\ServletExec.log (Access is denied)
9.1D01
CHANGE:
Applied Microsofts' auto suggested upgrades on the windows 2003 server.
CAUSE:
The Microsoft upgrades lowered the permissions on the New Atlanta directory for the everyone group, making them too restrictive.
FIX:
Add full control to the everyone group for the New Atlanta directory and propagate those permissions to containers and files within the New Atlanta container.
In Windows Explorer do the following:
1. Move to C:\Program Files\New Atlanta
2. Right click the directory
3. Select properties from the context menu
4. Move to the security tab
5. Select the everyone group
6. Select allow box for full control
7. Allow this permission to propagate to all files and containers in this
folder
8. Stop and start the Webserver.
9. Start ServletEXEC
10. Connect with WebClient