Consultor Eletrônico

Status: Verified

SYMPTOM(s):

Report Builder Runtime Engine PRORE32 GPFs on OpenEdge 10

Report Builder Runtime Engine PRORE32 crashes on OpenEdge 10

Runtime Engine crashes when generating a report

Stack trace generated by the Runtime Engine can vary

Stack trace from PRORE32 reads:

RtlAllocateHeap
prore32.exe
prore32.exe

Stack trace from PRORE32 reads:

RtlRestoreLastWin32Error
prore32.exe

Stack trace from PRORE32 reads:

wcsncpy
prore32.exe

FACT(s) (Environment):

All reports are affected by the problem
Working in a UTF-8 environment
-CPINTERNAL is set to UTF-8
-CPSTREAM is set to UTF-8
OpenEdge 10.x
Windows

CAUSE:

Report Builder does not support UTF-8. If Report Builder picks up a -CPINTERNAL UTF-8 (from STARTUP.PF for example) then it will crash.

FIX:

Set -CPINTERNAL and -CPSTREAM to an alternative codepage in the Report Builder database connection parameters i.e.

-CPINTERNAL 1252
-CPSTREAM 1252

To set these parameters for Report Builder only (i.e. so they do not affect the normal Progress client):

Option #1
Create the file RBSTART.PF in DLC and add the -CPINTERNAL -CPSTREAM parameters, setting them to a non-UTF-8 codepage.

Option #2
Create a new .PF file containing -CPINTERNAL -CPSTREAM parameters set to a non-UTF-8 codepage.
Create an environment variable at operating system level with the following details:

Variable name: RBSTARTUP
Variable value: <path to new .PF file>