Kbase P80791: AdminServer suddenly disappears after starting OpenEdge broker while Fathom is running.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
15/10/2008 |
|
Status: Verified
FACT(s) (Environment):
Fathom Management 2.1A
IBM AIX POWER 5.2
SYMPTOM(s):
AdminServer suddenly disappears after starting Webspeed broker.
AdminServer suddenly disappears after starting Appserver broker.
Fathom Management set to autostart with the AdminServer.
No errors in admserv.log
OS running in 64-bit mode
CAUSE:
Bug # 20040122-020
CAUSE:
When you start Fathom all is well until the first poll of a WebSpeed Agent or AppServer Server. Then there is an O/S call that causes the osmetrics.dll to memory error (core) and brings down the AdminServer. The problem is a deprecated call we are using to get the process' (_progres or _proapsv) path and name. This is why the AdminServer runs for 5 -7 minutes before crashing.
FIX:
Fixed is in the 9.1D09 Service Pack.
There is a switch in these service pack osmetrics.dll to over-ride this call and prevent the core. Set the following environment variable before starting the AdminServer:
DISABLE_OSMETRICS_CALLS=true; export DISABLE_OSMETRICS_CALLS
The only thing that will not be collected is the path and process name of the process currently running. All other process information is retrieved.