Kbase P71029: Fathom AdminServer hangs with multiple WorkScheduleExcpetion error messages
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/05/2009 |
|
Status: Verified
SYMPTOM(s):
AdminServer hangs.
AdminServer dies.
Fathom jobs suddenly stop running
Message (throw): Problem trending data
Multiple exception errors are listed in the admserv.log file.
WorkScheduleException Message (throw): Problem trending data
WorkScheduleException at com.progress.isq.ipqos.WorkManager.scheduleWork(WorkManager.java:127)
adso.exp log has java.lang.OutOfMemoryError.
FACT(s) (Environment):
Fathom Management 2.1A
UNIX
Windows
Fathom Management 3.x
OpenEdge Fathom Category: Management
CAUSE:
There is a bug in Java version 1.3.0 that causes this behavior.
FIX:
Download Java version 1.3.1 from a proper vendor for the platform involved.