Kbase 16729: HP CDROM INSTALL - Uppercase filenames, Files not found
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
5/10/1998 |
|
HP CDROM INSTALL - Uppercase filenames, Files not found
If a customer is trying to install Progress from a cdrom and they
see an error message about a file not being found, ask the
customer to "cd" to the cdrom directory and then do an "ls". If the
file are listed in uppercase then the customer has:
1. used the wrong mount command for the cdrom
example: for HP-UX 10.01 the mount command is:
mount -F cdfs -r (device name and mount point)
for HP-UX 10.10 and 10.20 the mount command is:
mount -F cdfs -r -o cdcase (device name and mount point)
If a person running HP-UX 10.10 or 10.20 were to use the mount
command for HP-UX 10.01 and try to run the install command
they will see the following:
# /cdrom/hp10.10/proinst
sh: /cdrom/hp10.10/proinst: not found.
This is because the directory and all of its files are in uppercase.
2. If the customer has noticed this and used uppercase in the
install command, they will see the following error:
# /cdrom/HP10.10/PROINST
cp: cannot access /cdrom/HP10.10/proinst: No such file or directory
cp: cannot access /cdrom/HP10.10/_ovrly: No such file or directory
cp: cannot access /cdrom/HP10.10/install.tab: No such file or directory
cp: cannot access /cdrom/HP10.10/progress.cfg: No such file or directory
cp: cannot access /cdrom/HP10.10/itermcap: No such file or directory
cp: cannot access /cdrom/HP10.10/proupdt: No such file or directory
/cdrom/HP10.10/PROINST[67]: /cdrom/HP10.10/_ovrly: not found.
#
To correct this the customer needs to unmount the cdrom and remount
it using the correct mount command.
Progress Software Technical Support Note # 16729