Kbase P81271: Unable to start the WebClient application after initial install and launch on PC with Novell Zenwork
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
13/09/2005 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.x
OpenEdge 10.x
SYMPTOM(s):
Unable to start the WebClient application after initial install and launch
Novell ZenWorks for Desktop is installed on machine where the problem occurs
WebClient application installs and initially starts, but subsequent attempt to start fails
Depending on the Novell ZenWorks and Windows version, there will be none, or one error message
Microsoft Visual C++ Runtime Library
Runtime error!
Program ...es\Common Files\Progress Software\WebClient\prowcini.exe
The application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
CAUSE:
RPAWINET.DLL which comes with Novell ZenWorks 4.x installation prevents WebClient initializer
to connect to the deployment server and retrieve application configuration file (.prowcapc).
FIX:
Upgrade Novell ZenWorks to version 6.5 or later.
In case where the upgrade is not possible, use the following workaround:
Locate the file RPAWINET.DLL (most likely in the Windows system32 directory).
Remove that file, or rename it in something else (like RPAWINET.OLD) and then
restart the machine and re-test the WebClient application startup.