Kbase P80989: AdminServer dies without any error message after running reports from Fathom Management
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
4/26/2005 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.1D
Fathom for Management 2.X
SYMPTOM(s):
Getting java.io.IOException: Broken pipe at reports/database/CVS_db_summary1/2004_04_27_08_37_08/1.png when accessing the Report using Fathom for Management
Running Fathom report crashed the AdminServer
AdminServer dies without any error message after running reports from Fathom Management
No error messages in admserv.log file
Unexpected Signal error in hs_err_pid####.log
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D44810F
Function name=(N/A)
Library=C:\DLC\jre\bin\hotspot\jvm.dll
Current Java thread:
at com.progress.common.util.NetLib.getPortNumByNameJNI(Native Method)
at com.progress.common.util.NetLib.getPortNumByName(NetLib.java:107)
at com.progress.common.util.Port.setPortNum(Port.java:104)
at com.progress.common.util.Port.setName(Port.java:41)
CAUSE:
JVM has been running out of the memory
FIX:
Increase -mx parameter within JVMARGS variable in $DLC/bin/fathomcp_env file (on UNIX) or within JVMARGS in HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS\9.1D\JAVA and start the AdminServer.
The default value set for 2.1A is -mx128m. In this case, increase it to -mx256m.