Kbase P80017: Printing from the AppServer running on Windows using _osprint does not work
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/05/2004 |
|
Status: Unverified
FACT(s) (Environment):
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
Printing from the AppServer running on Windows using _osprint does not work
Procedure executing on the AppServer is making output to the network printer
AppServer broker is started using user account and not as LocalSystem account
No errors in the AppServer server log file.
CAUSE:
User account used for the AppServer broker is not part of the domain to
which the network printer belongs. Typical example of this is when the
AppServer broker is using user account as in PCHOST\username instead of
the DOMAIN-NAME\username which has the permissions to print.
FIX:
Make sure that the same user account used for the AppServer broker is
able to print to the network printer when logged in interactively.