Kbase P71485: Progress error (4399) using PSDN license when attempting to start a client session.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
4/8/2010 |
|
Status: Verified
SYMPTOM(s):
Progress error (4399) using PSDN license when attempting to start a client session.
Error 4399 trying to open a new session using a PSDN license
The license for the client executable has expired. (4399)
Error 8619 trying to start database
** This process terminated with exit code <number>. (8619)
Error occurs while attempting to start a Progress client session.
The progress.cfg file indicates that the PSDN license has expired.
Showcfg command validates that the license for the client has expired
FACT(s) (Environment):
Progress 9.1x
OpenEdge 10.x
Windows
CAUSE:
Progress PSDN licenses expire each year.
FIX:
A PSDN license must be renewed each year. Please contact the Progress Customer Service department to renew your PSDN license. for information regarding how to contact Customer Service, see solution: 17394, "How to contact PreSales Support, Sales Administration or Customer Services?"