Kbase P65256: Cannot install Fathom for Management - no suported Progress
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
1/30/2004 |
|
Status: Unverified
FACT(s) (Environment):
Windows NT 32 Intel/Windows 2000
FACT(s) (Environment):
Fathom Management 2.X
FACT(s) (Environment):
Progress 9.1D
SYMPTOM(s):
Cannot install Fathom for Management
Unable to install Fathom for Management
No supported Progress versions found when trying to install Fathom for Management
No supported versions of Progress are available to associate with this installation of Fathom.
Please install Progress version 9.1C or later and then re-run this installation
Local installation of Progress 9.1D has been done
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS\9.1D key is present in the Windows registry
CAUSE:
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\PSC\SHARED\9.1D from previous shared network 9.1D installation exists and since Fathom installation is not allowed against shared installation, Fathom installer fails to start.
FIX:
Remove HKEY_LOCAL_MACHINE\SOFTWARE\PSC\SHARED\9.1D key from the registry and re-run the Fathom installation.