Consultor Eletrônico

Status: Unverified

SYMPTOM(s):

ProService/ProControl generates zero bytes sized protrace files

Starting batch client using "Other Tasks"

Zero bytes protrace file created when batch client starts

Zero bytes protrace file created when batch client stops

CAUSE:

This is known to occur when the batch job is configured to auto-start. The Protrace is generated while the ProService is starting.
The exact cause of this is unknown.

FIX:

Set the batch job not to auto-start.
Then start the batch job manually either via ProControl or via the command line using "pccmd othertasks start <task name>".