Kbase P62058: Unable to connect to AdminServer on Fathom machine - errors 7447 and 9172
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/15/2008 |
|
Status: Unverified
FACT(s) (Environment):
Fathom Management 2.1A
Progress 9.1C
SYMPTOM(s):
Connection failed. Server is not available. (7447)
fathom.jar file is required for db plugin to operate correctly
Lost connection to Admin Server on . Please verify it is running. (9172)
Unable to connect to AdminServer on Fathom machine
Progress windows client is patched to 9.1C22
AdminServer is on patched to 9.1C30
Registry entry HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS\9.1C\JAVA\FATHOMCP contains correct entry to fathom.jar as per Fathom release notes
CHANGE:
Applied 9.1C30 patch on server and upgraded from Fathom Management 2.0A to 2.1A
CAUSE:
There is an incompatibility between 9.1C22 (client) and 9.1C30 (server) 9.1C patches
FIX:
Update your Windows client to latest 9.1C31 patch and the connection from ProgressExplorer to AdminServer will work again.