Kbase P61471: Faulting application jvmstart.exe, version 0.0.0.0, faulting
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
1/7/2004 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.X
FACT(s) (Environment):
Windows
SYMPTOM(s):
Trying to Start WebSpeed agent from Progress Explorer
Faulting application jvmstart.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x30302b21.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.#
On some machines, the above message is readable only in the Windows event logger, and results in a kind of message window that is unreadable and transparent (copy of background, is selectable and movable) with a process called dwwin.exe that has to be killed manually (leading to a Dr Watson error that has to be killed too)
CAUSE:
There is a typo in a reference to a registry entry in an info (such as in the PROPATH) like "@{\SOFTWARE\PSC\Progress Dynamics\21A\DLC}\" instead of
"@{\SOFTWARE\PSC\Progress Dynamics\2.1A\DLC}\" (note the missing decimal point in 2.1A)
FIX:
Check the references to the registry entries and correct the typo(s).