Consultor Eletrônico



Kbase P59844: Sonic installation for Fathom appears to hang on Tru64
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   1/26/2005
Status: Verified

FACT(s) (Environment):

Progress 9.1D
Fathom for Management 2.1A
Compaq Tru64 UNIX

SYMPTOM(s):

Sonic installation for Fathom appears to hang

The Fathom Installation Utility is installing SonicMQ

Setup.product.install, com.installshield.product.service.product.PureJavaProductServiceImpl$DiskSpaceCheck, wrn, Checking required disk space requires file service native support.

Setup.product.install, com.installshield.product.actions.Files, wrn, Cannot set file attributes: operation is not supported by the current file service implementation.

Setup.product.install, com.installshield.product.actions.Files, wrn, Cannot set file times: operation is not supported by the current file service implementation.

CAUSE:

The OS has out-of-date version of the C++ runtime libraries installed.

FIX:

Press CTRL+C within the installation screen and the installation will carry on succesfully and installation will end properly.

You might want to get the latest C++ RTL from ftp://ftp.compaq.com/pub/products/C-CXX/tru64/cxx/CXXREDIST.HTM