Kbase 16341: GPF with OTRPRO.DLL
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
8/21/2003 |
|
Status: Technically Reviewed
FACT(s) (Environment):
Windows 95
FACT(s) (Environment):
Progress 8.0A
SYMPTOM(s):
GPF with OTRPRO.DLL
FIX:
1. Uninstall fonts which are not recognized or used.
2. Uninstall and reinstall mouse driver.
3. Remove and reinstall wallpaper.
4. Remove and reinstall screen saver.
5. Reinstall Video driver.
In two previous instances of GPFs with the OTRPRO.DLL, the fonts caused the problem.