Kbase P9373: probkup failing with error 5057.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
21/02/2005 |
|
Status: Unverified
FACT(s) (Environment):
Compaq Tru64 UNIX 5.1
Progress 9.1C
SYMPTOM(s):
probkup failing with error 5057:
Backup failed due to EOF during next output device request. (5057)
Using a Compaq DLT device that should be able to backup 40GB uncompressed and up to 80GB compressed.
Using probkup -com -red.
CAUSE:
The tape device may in fact be really running out of space for the following reasons:
1. The use of -com could cause problems when the hardware compression is also running on the tape machine: it may be the case that the hardware compression functions less efficiently on the "pre-compressed" data sent by probkup.
2. There was also a bug with certain tape machines of this kind such that the hardware compression went down from 35/70 to 20/40; fixed in Tru64 64 5.1A patch kit 5. This bug in combination with the possible problem of the hardware compression interacting with the Progress probkup -com led to the 5057 error.
3. The use of -red also increased the size of the backup.
FIX:
1. Ensure that the correct and latest patches and drivers are installed for the tape machine.
2. If using hardware compression on the tape machine, run probkup without -com.
3. Check if -red is required.