Kbase P769: Services cause Install Failure With Prolib or Proctrl errors
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/16/2008 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.x
Windows 32 Intel
SYMPTOM(s):
Installation fails with error.
AntiVirus is not enabled.
No references from previous releases of Progress are present as environment variables.
No references from previous releases of Progress are present in the Registry.
Prolib / Proctrl are not in use.
Error: Prolib.exe already in use
Error: Proctrl.exe already in use
CAUSE:
There are Progress Services running in the background.
FIX:
Go to the Services listing (Start > Settings > Control Panel > Services) and Stop any services that might be running (AdminService or Proservice).