Kbase P7688: Progress promsgs file not compatible when trying to start Fathom 2.0A
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
28/01/2005 |
|
Status: Verified
FACT(s) (Environment):
Progress 9.1C
Progress 9.1D
Fathom Mangement 2.0A
SYMPTOM(s):
Unable to start Fathom
promsgs file is not the correct version. Consult the Fathom release notes for more information" is present in admserv.log
Unable to connect to Fathom management console
CAUSE:
BUG# 20020903-006
CAUSE:
This is a known issue - Fathom 2.0A will not work with following promsgs files that were shipped with a core installation of product:
promsgs.brz (pmbra),
promsgs.eng (pmgbr),
promsgs.gre (pmgrc),
promsgs.isl (pmicl),
promsgs.per (pmprs),
promsgs.spl (pmsla)
FIX:
Upgrade to Fathom 2.0A01, which is a re-release of the product, therefore you will first need to uninstall Fathom 2.0A before installing 2.0A01.
Alternatively, in order to get Fathom working follow these steps:
1) stop all Progress services (eg: databases and AdminServer)
2) copy $DLC/prolang/XXX/promsgs.XXX into $DLC/promsgs (except the ones mentioned above in the Cause)
3) (re)start all your Progress services