Kbase P752: Environment Variables cause Install Failure With Prolib or Proctrl errors
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
16/10/2008 |
|
Status: Verified
FACT(s) (Environment):
Progress 9.x
Windows 32 Intel
SYMPTOM(s):
Installation fails with error.
There are no Progress services running on the system.
AntiVirus is not enabled.
No references from previous releases of Progress are present in the Registry.
Prolib / Proctrl are not in use.
Error: Prolib.exe already in use
Error: Proctrl.exe already in use
CAUSE:
Progress detected environment variables that are pointing to an older release in the environment settings of the machine.
FIX:
On Windows NT:
Go to Start > Settings > Control Panel > System.
Click the environment tab
Remove any of the Progress variables still pointing to the older Progress release (DLC, PROMSGS, etc.).
On Windows 2000:
Go to Start > Settings > Control Panel > System
Click the Advanced Tab
Remove any of the Progress variables still pointing to the older Progress release (DLC, PROMSGS, etc).