Kbase P7431: Abnormal shutdown with error 562 followed by 3709 and 3710
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/16/2008 |
|
Status: Unverified
FACT(s) (Environment):
All Supported Operating Systems
Progress 9.1A
Progress 9.1B
SYMPTOM(s):
Abnormal shutdown of database
HANGUP signal received. (562)
mtLatWake self. (3709)
SYSTEM ERROR: bad latch wake usr <num> latch <latch-num> waiting for <lock-num>. (3710)
Stack trace from _progres reads:
latWake()
latXfree()
latunlatch()
CAUSE:
When an exit signal is received, Progress is in the process of waiting on a semaphore.
As part of exit processing Progress latched on the semaphore we were previously waiting for.
When the latch was released, Progress went to wake up the next user on the latch queue and found it to be itself which resulted in a crash.
CAUSE:
Bug# OE00065478
FIX:
Upgrade to Progress 9.1C or later.
Alternatively, if upgrade is not an option, use -mux 0 on the database startup as a workaround.