Kbase P6306: GPF using HP printers
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
15/10/2008 |
|
Status: Verified
FACT(s) (Environment):
Windows
SYMPTOM(s):
GPF using HP printers
WIN87EM.DLL causes a GPF
Fatal Exception 0E or Illegal Operation errors occur when using a PCL5e or PCL6 printer driver
CAUSE:
Some HP drivers depend on WIN87EM.DLL and it is not always present due to a bug in Windows
FIX:
Replace the WIN87EM.DLL library with the WIN87EM.EXE file