Consultor Eletrônico



Kbase P51834: Unable to print from Other Tasks in ProControl
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   11/4/2003
Status: Unverified

FACT(s) (Environment):

Progress 8.3X

FACT(s) (Environment):

Progress 9.X

FACT(s) (Environment):

Windows NT 32 Intel/Windows 2000

SYMPTOM(s):

Cannot print from OtherTasks in ProControl

Cannot print from Other Tasks in ProControl

Unable to print from OtherTasks in ProControl

Unable to print from Other Tasks in ProControl

The target printer is connected to a Network

Print from 4GL Procedure Editor works fine

CAUSE:

Proservice is being started as a LocalSystemAccount, and since the printer is a network one, LocalSystemAccount does not have sufficient permissions to print on this printer.

FIX:

Change the user who starts the ProService via Services -> ProService for A.BC -> LogOn from LocalSystemAccount to user having permissions to print on the Network printer and restart your ProService afterwards.