Kbase P4947: Self service clients hang with blank screen
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
20/10/2003 |
|
Status: Unverified
FACT(s) (Environment):
IBM AIX
FACT(s) (Environment):
Progress 9.1B
SYMPTOM(s):
Self service clients hang with blank screen
The users connect through telnet sessions and startup of self service clients
There are no error messages and no indicators of the problem in the log file.
Many users are connected to the database (approx.500)
CAUSE:
The problem is not completely identified. It seems to be related to shared memory structures allocated for Progress database and allocating not enough memory for the database buffers (-B parameter)
FIX:
Restart the broker which re-initiate the shared memory buffers.