Kbase P4902: Installing Progress fails after aborting an install attempt. Multiple Versions of Progress Exists o
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
16/10/2008 |
|
Status: Unverified
FACT(s) (Environment):
Windows
Progress 9.1x
SYMPTOM(s):
Installing Progress 9.1D.
A prior installation of 9.1C exists on box.
Installation was aborted.
Windows Add Remove Progress shows Progress 9.1D as being installed.
Running the uninstall utility.
c:/winnt/progres/uninstall 9.1D is not valid or has been corrupted.
Attempting to remove 9.1C installation.
c:/winnt/progres/uninstall 9.1C is not valid or has been corrupted.
Rerunning the installation.
Installation will not continue.
CAUSE:
Installations of Progress became corrupted after the aborted 9.1D install.
FIX:
Use caution when editing the Registry. Always back it up first as Registry changes can cause serious problems with a server.
Removing the main Progress registry keys will remove entries for both versions of Progress installed on the system. If one of the versions is not corrupt contact Technical Support for assistance in that case.
The following Progress registry keys should be removed if they still exist.
HKEY_CURRENT_USER\Software\PSC
HKEY_LOCAL_MACHINE\SOFTWARE\PSC
Reinstall Progress and select "Complete" for the installation type.