Kbase P4875: Setup has detected that unInstallShield is in use. Please close unInstallShield and restart setup. E
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
15/10/2008 |
|
Status: Verified
FACT(s) (Environment):
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
Setup has detected that unInstallShield is in use. Please close unInstallShield and restart setup. Error 432
Trying to install Progress by running setup.exe
CAUSE:
This could be happening if IsUninst.exe is corrupted on a particular machine. This could also happen if the user running the setup does not have administrative rights. IsUninst.exe is the InstallShield uninstallation file, and when it is corrupted it might appear to be in use even though it is not showing up as a process that is running in the Task Manager.
FIX:
Verify that the user has administrative privileges. Delete all instances of IsUninst.exe from the Windows directory and try running your setup again. If IsUninst.exe cannot be deleted because it is in use, try to reboot the machine and run the setup again.