Kbase P48222: Installation of Progress 9.1B on Windows 2000 fails with err
Autor |
  Progress Software Corporation - Progress |
Acesso |
  Público |
Publicação |
  10/16/2003 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.1B
FACT(s) (Environment):
Progress 9.1x
FACT(s) (Environment):
Windows 2000
SYMPTOM(s):
Installation of Progress 9.1B on Windows 2000 fails with errors
Error #1:
16 bit MS-DOS Subsystem
D:\_ISDEL.EXE
The NTVDM has encountered an illegal instruction.
Error #2:
SEVERE
Main: Error mapping util.dll
Installing from CD
CAUSE:
Possible corruption of media
FIX:
To resolve the issue, try the following steps:
1) Stop additional processes - antivirus software, system tray processes etc.
2) Copy the contents of the CD to a location on the PC's local disk
3) Ensure that the Read-Only attribute is switched off on the copied files
4) Run setup.exe from the local disk