Kbase P48108: Can't download a service pack from the Progress Software ESD web page.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
16/10/2008 |
|
Status: Verified
FACT(s) (Environment):
Progress 8.x
Progress 9.x
OpenEdge 10.x
WebSpeed 3.x
Dynamics
Fathom
SYMPTOM(s):
Can't download a service pack from the Progress Software ESD web page.
Serial number and control codes used are valid.
Control codes were entered using the following format: XXXXX - XXXXX - XXXXX
CAUSE:
Control codes were entered using an incorrect format.
FIX:
To resolve the problem, remove the spaces and hyphens (-) and enter the serial number in the following format: XXXXXXXXXXXXXXX