Consultor Eletrônico



Kbase P48090: Cannot start Procontrol - on W2K Terminal Server with SP4
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   11/13/2003
Status: Unverified

FACT(s) (Environment):

Windows 2000 Advanced Server

FACT(s) (Environment):

Windows 2000

FACT(s) (Environment):

Progress 8.3C

SYMPTOM(s):

Cannot start Procontrol - on W2K Terminal Server with SP4

DLL C:\winnt\system32\mpr.dll occupied an address reserved for system DLL

mpr.dll is version 5.0.2195.6611

Same works fine on W2K machines with no Microsoft service pack applied.

CAUSE:

Changed mpr.dll of Microsoft SP4 - reported to Microsoft Tech. Support as
incident: RK031007600314

FIX:

8.3C retired April 2, 2001 and was never supported with SP4 on W2K.
Tests show that there is no problem to run Procontrol of Progress version 8.3E
on Windows 2000 Terminal Server with Service Pack 4. However according to
The Progress Company Platform & Product Availability Guide
Update: September 23, 2003 8.3E is not shown as supported with SP4 on W2K Terminal server. The Same document shows:
9.1D as supported on Windows 2000 Terminal Server Edition SP4.

Test with 9.1D on a EN-US machine show that procontrol works fine with Windows 2000 Terminal Server Edition SP4.

The problem can also occur with Progress 9.1D on a Windows 2000 SP4, non-US installation e.g. a spanish machine. In that case the only solution is to remove
SP4.

This is a Microsoft and not a Progress problem. Please see the following information from Microsoft:

Language specific compatibility issue with some third-party software. http://www.microsoft.com/technet/treeview/default.asp/url=/technet/security/bulletin/MS03-045.asp

with that contents:
"Subsequent to the release of this bulletin and the associated patches, a
compatibility problem with some third party software has been identified with a set of language specific versions of the Windows 2000 Service Pack 4 patch. This problem is unrelated to the security vulnerability discussed in this bulletin. Customers who have applied the patch are protected
against the vulnerability discussed in this bulletin.

Microsoft is working on a solution to correct this problem. The
compatibility problems only affect the following language versions of
the patch:

Brazilian
Czech
Danish
Finnish
Hungarian
Italian
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish"