Kbase P47046: Error 290 with Progress clients using Windows 2000 TS SP3 or SP4 with application deployed on a netw
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
07/12/2009 |
|
Status: Verified
SYMPTOM(s):
Intermittent client disconnects with error 290
SYSTEM ERROR: I/O error <n> in <program>, ret <n>, file <n>, addr <n>. (290)
SYSTEM ERROR: I/O error 22 in readit, ret -1, file <n>, addr 0. (290)
I/O Errors on Windows 2000 Terminal Services / Metaframe
client server application
Progress application files are stored on a network drive
Windows and Citrix have the latest patches and Service Packs applied
No hardware issue on the client system
Error 290 with readit error 22 when starting application
Windows 2000 SP3 or SP4 installed
FACT(s) (Environment):
Windows 2000
Citrix MetaFrame (for Windows 2000 Terminal Server)
Citrix WinFrame
Windows 2000 Advanced Server
Windows 2003
Windows XP
CAUSE:
This is a known Microsoft issue with Windows 2000 using mapped drives and network shares. Users running programs from Network shares or mapped drives may see programs close or generate errors when another Terminal Services user logs out of the session.
For further information please take a look at the following MS Knowledge Base documents:
http://support.microsoft.com/?kbid=294816
http://support.microsoft.com/?kbid=818528
http://support.microsoft.com/?kbid=299603
FIX:
Option 1: Disable opportunistic locking on the Windows 2000 Server.
For information on how to Configuring Opportunistic Locking in Windows
please see: Microsoft Knowledge Base Article - 296264
Option 2: Move the Progress application files locally to the TS / Citrix server.