Kbase P4614: Failed to start WebSpeed Broker; WTA: npp_enable_connections() with -14
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/11/2004 |
|
Status: Verified
FACT(s) (Environment):
WebSpeed 2.x
WebSpeed 3.x
SYMPTOM(s):
WebSpeed agent fails to start
WebSpeed Broker is started successfully
Error 6396 is displayed within WebSpeed server log file
WTA: npp_enable_connections() failed with error number: . (6396)
WTA: npp_enable_connections() failed with error number: -14. (6396)
CAUSE:
Error number -14 means "UNABLE_TO_LISTEN". Progress is unable to start a listener socket on an agent. An Agent port might be in use by the system and when the Agent tries to start using that unavailable port, it fails.
FIX:
Start the WebSpeed agent using an available port number. To figure out which ports are available, do the following
1. Open an MSDOS window
2. On the command line issue, netstat -a
3. This will list information on all sockets that are open, listed in four columns called Protocol, Local Address, Foreign Address and State.
Protocol lists all active transport protocols, such as TCP and UDP, local Address shows all open ports, foreign address lists the names that remote systems can use to communicate to your system State tells what the ports are doing. If the system is not in the middle of a network session these will normally say 'Listening'.
4. Based on which ports are available through netstat, go into the agent properties and alter the agent's minimum and maximum port numbers to the open ports